About Us:

Welcome to Adrenark Adventure Park! We are a premier adventure park committed to providing thrilling and unforgettable experiences to our visitors.

• Privacy Policy:

At Adrenark Adventure Park, we highly value your privacy and the trust you place in us. We want to assure you that we do not store, sell, share, rent, or lease any of your credit/debit card details or personally identifiable information to any third parties.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

• Parking : Guests should follow the designated parking areas and instructions from parking attendants. Parking is at the guest’s own risk, and ADRENARK ADVENTURE PARK is not responsible for any damage or theft of vehicles or contents thereof.

• Items/Products/Services Pricing:

All prices listed on our website are in UAE currency. We reserve the right to modify the prices of our products or services at any time without prior notice. Please check the website for the most up-to-date pricing information.

• Terms & Conditions:

By accessing our website, making a booking, or participating in any activities at Adrenark Adventure Park, you agree to be bound by the following terms and conditions:

1. Governing Law and Jurisdiction: Inclusion is mandatory and should have any one of the below mentioned points.
   Law governing the Merchants business, the Customer and the transactions carried out while the customer is using the Ecommerce website.
   • Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
2. Safety Equipment: Safety equipment such as helmets, harnesses, and ropes should be used at all times while participating in certain activities. Failure to use the appropriate safety equipment may result in injury or death.
3. No Outside Equipment: Guests are not allowed to bring their own equipment into the park, including but not limited to ropes, harnesses, and helmets.
4. No Food or Drink: Guests are not allowed to bring food or drink into the park, with the exception of water. Food and drinks are available for purchase at the park’s designated areas.
5. Follow Staff Instructions: Guests are required to follow the instructions of park staff at all times. Failure to do so may result in ejection from the park.
6. No Alcohol or Drugs: Guests under the influence of drugs or alcohol will not be allowed into the park. The consumption of alcohol or drugs in the park is strictly prohibited.
7. Dress Code: Guests are required to wear appropriate clothing while participating in certain activities. Clothing that is too loose or baggy may get caught on equipment, while clothing that is too tight may restrict movement.
8. Health Conditions: Guests with certain health conditions, such as heart conditions or epilepsy, may not be able to participate in certain activities. Guests should inform park staff of any health conditions before participating in any activity.
9. No Smoking: Smoking is strictly prohibited in the park.
10. No Pets: Guests are not allowed to bring pets into the park, with the exception of service animals.
11. Photography and Video Recording: Guests are allowed to take photographs and videos for personal use only. Commercial photography or videography is strictly prohibited without prior written consent from the park management.
12. Prohibited Items: Weapons, illegal drugs, and other dangerous or illegal items are strictly prohibited in the park.
13. Queue Lines: Guests should follow the queue lines and wait their turn for each attraction. Cutting in line is strictly prohibited and may result in ejection from the park.
14. Behavior: Guests should conduct themselves in a safe and respectful manner at all times. Running, pushing, or any other behavior that may cause harm to others is strictly prohibited.
15. Inclement Weather: In the event of inclement weather, some attractions may be closed for safety reasons. Guests should follow the instructions of park staff in such situations.
16. Refunds: Refunds are not provided for admission tickets or other products sold in the park.
17. Lost and Found: ADRENARK ADVENTURE PARK is not responsible for lost or stolen items. Guests should take care of their belongings at all times. Lost and found items should be turned in to park staff or security.
18. Disabilities: ADRENARK ADVENTURE PARK is committed to making its attractions accessible to guests with disabilities. Guests with disabilities should inform park staff of any special needs or requests for accommodations.
19. Language: English is the official language of ADRENARK ADVENTURE PARK. Guests who do not speak English should bring a translator or use translation apps on their mobile devices.
20. Parking: Guests should follow the designated parking areas and instructions from parking attendants. Parking is at the guest’s own risk, and ADRENARK ADVENTURE PARK is not responsible for any damage or theft of vehicles or contents thereof.

• Payments : We accept online payments using Visa and MasterCard credit/debit cards in UAE currency. We currently do not accept any other forms of payment. The logos of Visa and MasterCard are prominently displayed on our home page and payment checkout page.
• Refunds : If, for any reason, you are not satisfied with your purchase, please contact us within [024186620] days of your visit. We will make every effort to address your concerns and provide a refund if necessary, according to our refund policy.
• Shipping : Please note that our terms and conditions do not apply to shipping as we do not ship physical products. However, we will provide you with information on the availability and scheduling of our adventure activities and any specific instructions for participation.
• Intellectual Property : All content on our website, including text, graphics, logos, images, and software, is the exclusive property of Adrenark Adventure Park and is protected by copyright laws. Without our prior written consent, you are strictly prohibited from copying, reproducing, modifying, distributing, or displaying any content from our website.
• Disclaimer of Warranties : We strive to provide accurate and up-to-date information on our website; however, we make no warranties, express or implied, regarding the accuracy or completeness of any content. We do not guarantee that our website will be error-free or uninterrupted, nor do we warrant that any defects will be corrected.
• Limitation of Liability : Adrenark Adventure Park shall not be held liable for any damages, whether direct, indirect, incidental, punitive, or consequential, arising from the use of our website, participation in our activities, or inability to use our products and services. By using our website or engaging in any activities, you acknowledge and accept this limitation of liability.
• By using our website, making a booking, or participating in any activities at Adrenark Adventure Park, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.

Please note that the above terms and conditions are provided as a sample, and it is essential to customize them according to your specific business requirements and seek legal advice if necessary.